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POLICIES AND PROCEDURES

Dear Omega Risk Solutions staff, please find attached the current operational policies and procedures. Click on the link to open the documents.

OPS POLICIES AND PROCEDURES UPDATED MARCH 2015


1. INDEX

a. Ops Policy 01 Q Scope of Quality Manage System

b. Ops Policy 02 Q Integrated Sec Sol Overview

a. Ops Policy 02 Q Integrated Sec Sol Overview

b. Attachment to Ops Policy 02 Q Process Overview

c. Ops Policy 03 Q Control of Quality Man Docs

a. Ops Policy 03 Q Contr of Qual Man Docs

b. Ops Proc 03 Q Contr of Qual Man Docs

c. Attachment to Ops Proc 03 Q Receipt of QMS manual

d. Ops Policy 04 Q Control of Records

a. Ops Policy 4 Q Control of Records

b. Ops Procedure 4 Q Control of Records

c. Attachment to Ops Proc 4 Q

e. Ops Policy 05 Q Management Review Meeting

a. Ops Policy 5 Q Management Review Meeting

b. Ops Procedure 5 Q Management Review Meeting

c. Attachment to Proc 5 Q

f. Ops Policy 01 C Performing Site Surveys

a. Ops Policy 1 C Perf Site Surv

b. Ops Procedure 1 C Perf Site Surv

c. Att to Ops Proc 1 C Perf Site Surv

g. Ops Policy 02 C Service Proposals

a. Ops Policy 2 C Service Agreements

b. Ops Procedure 2 C Service Proposals

c. Attachments to Ops Procedure 2 C Service Proposals

h. Ops Policy 03 C Service Agreements

a. Ops Policy 3 C Service Agreements

b. Ops Procedure 3 C Service Agreement

c. Attachments to Ops Procedure 3 C Service Agreement

i. Ops Policy 04 C Service Agreement Renewal

a. Ops Policy 4 C Service Agreement Renewal

b. Ops Procedure 4 C Service Agreement Renewal

j. Ops Policy 05 C Planning Process for Impl a New Contr

a. Ops Policy 5 C Planning Process for Impl a New Contr

b. Ops Procedure 5 C Plan Process for Impl New Contract

c. Att Proc 5C Imple New Cont

k. Ops Policy 06 C Site Procedures

a. Ops Policy 6 C Site Procedures

b. Ops Procedure 6 C Site Procedures

c. Attachment to Ops Proc 6 C Site Procedure

l. Ops Policy 07 C Site Induction Induction

a. Ops Policy 7 C Site Induction Induction

b. Ops Procedure 7 C Site Induction

c. Attachment to Ops Procedure 7 C Site Induction Checklist

m. Ops Policy 08 C Recording of Site Standards

a. Ops Policy 8 C Recording of Site Standards

n. Ops Policy 09 C Duties and Responsibilities fo Key Personell

a. Ops Pol 9 C Key Pers

b. Ops Proc 9 C Dut per

c. Att Ops Proc 09 C KeyP

o. Ops Policy 10 C Monthly Customer Meetings

a. Ops Policy 10 C Monthly Client Meetings

b. Ops Proc 10 C Monthly Client Meetings

c. Attachments to Ops Procedure 10 C Client Meetings

p. Ops Policy 11 C Monthly Site Managers Commanders Meetings

a. Ops Policy 11 C Monthly Site Managers Commanders Meetings

b. Ops Procedure 11 C Monthly Site Managers Commanders Meetings

c. Att Ops Proc 11 C Monthly Site Comm Meeting

q. Ops Policy 12 C Monthly ERF Meetings

a. Ops Policy 12 C Monthly Employee Representative (ERF) Meetings

b. Ops Procedure 12 C Month Empl Represent Forum (ERF) Meeting

c. Att Ops Proc 12 C Agenda ERF Meeting

s. Ops Policy 14 C Monthly Reports

a. Ops Policy 14 C Monthly Reports

b. Ops Procedure 14 C Monthly Reports

c. Attachments to Ops Procedure 14 Cg

t. Ops Policy 15 C Management Supervisory Visits

a. Ops Policy 15 C Manag Sup Vis

b. Ops Procedure 15 C Sup Vis

c. Att to Ops Proc 15 C Sup Vis

u. Ops Policy 16 C Client Complaints

a. Ops Policy 16 C Client Complaints

b. Ops Procedure 16 C Client Complaints

c. Attachments to Ops Procedure 16 C Client Complaints

v. Ops Policy 17 C Major Incidents

a. Ops Policy 17 C Major Incidents

b. Ops Procedure 17 C Major Incidents

c. Attachment Ops Proc 17c Major Incidents Security Report

w. Ops Policy 18 C Quality Assurance

a. Ops Policy 18 C Quality Assurance

b. Ops Procedure 18 C Quality Assurance

c. Attachment to Ops Procedure 18 C Quality Assurance

x. Ops Policy 19 C Contract Termination

a. Ops Policy 19 C Lost Business

a Ops Policy 19 C Lost Business.pdf

B. Ops Procedure 19 C Contract Termination

x. Ops Policy 20 C Rotation

a. Ops Policy 20 C Rotation

b. Ops Procedure 20 C Rotation

y. Ops Policy 01 S Sundry Guarding

a. Ops Policy 01 S Sundry Guarding

b. Ops Procedure 19 A Sundry Guarding

c. Attachment to Ops Procedure 19 S Sundy Guarding

z. Ops Policy 02 S Compulsory and Voluntary Overtime Shifts

a. Ops Policy 02 S Compulsory and Voluntary Overtime Shifts

b. Ops Procedure 02 S Compulsory and Voluntary Overtime Shifts

c. Attachment Proc 02 S Voluntary Shift

za. Ops Policy 03 S Control Centre Procedures

a. Ops Policy 03 S Control Centre Procedures

b. Ops Procedure 03 S Control Centre Procedures

c. Attachments to Ops Proc 03 S Control Centre Procedures

a. Ops Pol04 S Man Ops Veh

b. Ops Proc 04 S A Req Veh

c. Att to OPS 4 S A Comp Veh Agr

d. Ops Proc 04 S B Han Tak Veh

e. Attachment to Ops Proc 04 S B H T over veh

f. Ops Procedure 04 S C Motor Vehicle Accidents

zc. Ops Policy 05 S Equipment Control

a. Ops Policy 05 S Equipment Control

b. Ops Procedure 05 S Equipment Control

c. Attachment to Ops Proc 05 S

zd. Ops Policy 06 S Firearm Control

a. Ops Policy 06 S Firearm Control

b. Ops Procedure 6 S Control of Firearms

c. Attachment to Ops Proc 6 C Fire Arm Register

ze. Ops Policy 07 S Preventative Actions

a. Ops Policy 07 S Preventative Actions

b. Ops Procedure 07 S Preventative Actions

zf. Ops Policy 08 C Uniform Items

a. Ops Policy 08 S Uniform Items

b. Ops Procedure 08 S Uniform Items

c. Attachment to Ops Proc 08 S Uniform Items